Success Story -1

Data Documentation and Maintenance

We helped a U.S. Logistics Co. to streamline their payments’ documentation and regularly maintain their back-end data

Client Background

Our client is a US-based mid-sized transportation company with high volumes of import-export shipping consignments. Lacking streamlined data entry processes, they needed to outsource their data management services.

Business Need

With over 50,000 shipping consignment documents containing billing and financial details in PDF format, the client required conversion to CSV format for documentation, internal analysis and review purposes

What We Did

Committed Services Delivered To The Client

Skilled ~5 data entry experts team set up to convert PDF files to CSV format
Addressed various roadblocks: Inconsistent file structures, data discrepancies and missing data fields
Ensured high accuracy and meet of daily deliverables including:
Training individuals to understand the data file
Employing double key-in of data to ensure high accuracy
Validating against error reports sent by the client bi-weekly

Value - Added Services Delivered To The Client

Provided complimentary additional filters for grouping various data points within structured CSV file – contracts of similar sizes, orders from the same customers
Enhanced document structure facilitating the client's ability to analyze consignments beyond their original request
Simplified aggregation enabling creation of an analysis summary

Benefits/ Outcomes:

For GoIGNIS Circle

Contracted 3 full-time employees to work with them regularly.

For clients

50% cost efficiency with high-quality output
Speedy delivery within ~1 month
High client satisfaction for both the results and the quality of the details provided
Client hired 3 FTE permanently in low-cost region for all data management workstreams